Service terms for doorstep appliance repair appointments
By requesting a repair visit from Kochi Home Service, operated by Suhail Siddiqui (Sole Proprietorship), the client acknowledges and accepts the service terms herein.
Kochi Home Service operates strictly as an autonomous third-party doorstep service provider. We are not an authorized service centre for any appliance manufacturer or brand. All brand references on this website indicate generic product compatibility only.
Technicians provide on-site diagnostics. A technician visit charge of ₹299 applies for each physical home visit and covers the visit and on-site inspection.
If a spare part needs to be replaced, its price is charged separately. The technician will inform you of the part and its price on the spot, and the part will be replaced only after you approve the price. Any additional labor costs will also be communicated and agreed upon before work commences.
Warranty/guarantee on replaced spare parts depends on the part and its price. The technician will confirm the applicable warranty before you approve the replacement.
All service charges and parts costs must be settled upon completion of the technician visit directly to the assigned service representative.
For any queries related to our service conditions, contact our helpdesk at 08069409738 or email contact@kochihomeservices.online.